So you’ve decided that it’s time to have a new website, or perhaps your business is just starting out? Whatever your reason for having a new site, we’re sure you have many questions. So in this article, we’re telling you 7 questions you need to ask a web designer.
When having a new website, it’s a good idea to do some research into the other services that your web design company offers. Many aspects of digital marketing work best when combined with others rather than being a standalone service.
The creation of a website naturally utilises some basic SEO practices, but if you really want to climb up the search engine rankings, you should consider more advanced SEO services.
Many agencies offer web design alongside other marketing services that can help you to achieve your goals. Perhaps you want to climb the search engines, generate leads or increase online sales. It’s worth chatting with your selected website designers and asking which services they recommend for your business.
Planning your website design
Some business owners will have a good idea of what they want their new website to feature and look like, but others may not. That’s not a problem, as a good quality web developer will be able to chat with you and come up with great ideas for your website layout.
For some businesses, a new website is about updating old practices, whereas others may accompany the new site with new branding. This is another reason why it pays off to work with a full-service digital marketing agency that can support you with multiple digital services.
You should definitely have an understanding of the type of website you plan on having. For example, you may have a portfolio website, an e-Commerce site or a membership website. Each of these website types requires different functionalities, so they’ll all vary in timescales too.
7 Questions to ask a web designer
Which content management system do you use?
A content management system is where your website is built and managed. Many content management systems are available, but most web designers use WordPress.
WordPress presents many benefits, such as the ability to use themes/template websites and create custom websites. It also gives you access to a helpful community of developers who can assist you with queries.
WordPress is easy to use, and our web designers can provide full training for your business so that you can make content changes when required.
What other services do you provide?
As we said earlier, sometimes it can be useful to work with one agency that can provide a multitude of services. This may mean having one person to communicate with and could mean just one deadline to stick to.
In addition to website design, we offer a wide range of services, including:
- SEO strategies
- PPC Management
- Lead Generation
- Branding & Logo Design
- Web Hosting
- Social Media Management
- Email Marketing
We can work closely with you to decide which services could benefit your business and help you to reach your goals.
Can you provide me with examples of previous work?
Great web design companies will have examples of their previous work. This would usually be displayed on their website, although they may have a portfolio they can send you.
If you do have some ideas of how you’d like your site to look, you could ask the agency if they’ve ever done anything similar before. This is your opportunity to see what they can actually do and whether it meets your requirements.
Do you provide responsive web design?
Your website must be responsive. This covers a range of details, including how your site adapts to the screen it is displayed on. A few years ago, Google announced its mobile first index. This means that mobile versions of websites were more likely to rank higher than desktop versions.
A responsive website is crucial for creating a positive user experience. A great website developer (UX designer) will use various website elements to encourage a better user experience. This means creating a clear navigation and adding relevant call to actions throughout the website.
Can you meet my budget and timescale?
Be aware that your website design company will likely need to chat with you to get an understanding of what you’d like before offering final prices and a project timeline.
After assessing your goals, they should be able to provide you with an estimated timeframe and prices. It may be a good idea to ask for a checklist of things that they need from you before the website is complete. These may include whether you’ll need to create written content and provide login details, company branding assets, images and other website content. This can help to speed up the process.
A good website designer will keep you updated throughout the design process. This means they’ll let you know about any project delays that may affect the date for your completed site design.
Will my website be secure?
Website security is paramount to your success. Users will not feel comfortable entering their personal details into a site that doesn’t display basic safety features. A good hosting provider will ensure that your website is kept up-to-date and remains secure.
We have a wide range of hosting packages to keep your website up and running. These packages can include daily backups, CMS and plugin updates and technical support when you need it. Our packages are designed to keep your site secure.
Do you provide website training?
We understand that getting used to a new website can be tricky. That’s why we can provide you with full training after the site launch date.
We’re happy to jump on a video call and show you where to find things and how to make changes. All you need to do is ask, and we can help! You may also wish to ask about their approval process and how many design revisions are accepted.
There you have it, our 7 questions to ask your web designer. If this is your first website, you’ll probably have plenty more questions that you need to be answered. Even if you have an existing site, you may have lots of questions. A great web design agency will be able to help you and talk you through their web development process.
We provide high-quality web design services to businesses of all sizes across a range of industries. Please don’t hesitate to contact us if you have questions about web design. Let’s get your next web design project complete!